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My gut is telling me that you are the problem. You sound like the type of client that I would fire. The type of client that could never be satisfied because they have no idea what they want.
• Are you selling widgets?
• Where did you hire this designer?
• How much did you pay this designer?
• How many ideas/concepts did he create?
• How many ideas/concepts did you expect?
Pay the designer for their time and move on....try Fiverr if you are cheap and clueless. You can get a gazillion ideas for like 5 bucks on Fiverr.