WP white screen of death
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- Jaline
Last time this happened, I renamed the plugins folder and that helped.
This time, I'm not sure what happened. Last update I did was have the host change up the php.ini file so that sessions were saved. I recently also noticed that I couldn't login to the mySQL database (phpMyAdmin) so I'm speaking with the client and host about that *minor* issue. That way I can check if there's some malicious activity or spam in the backend somewhere.
I've tried pretty much everything except a complete re-install, including:
- replacing current wp-admin and wp-includes with backed-up versions.
- renaming plugins folder
- renaming/changing themes folder
- deleting everything in .htaccess
- tried increasing the memory (wp_config.php and .htaccess)---------------
Error I receive: "Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator....blah blah
More information about this error may be available in the server error log."
Once I have access to the database, I will be checking around in wp_settings for spam or weird message (known issue).
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No idea where the error log is located.Contacting tech support now (wish I could host this with me), but figured I would ask you guys just in case.
Thanks for any suggestions!
- dbloc0
re-upload them files
- vaxorcist0
could be .htaccess
- abettertomorrow0
Read the error log
- mikotondria30
It'll be in the error log.
Something like "expecting } in filename.php line 1945".
Apache is a sweetheart.
- Jaline0
Looks like the login to the database does not work anymore. No idea what happened there. We should be fixing that soon (made a support ticket; good riddance).
Will check out the error log.
- Jaline0
I see access logs and ftp logs, but no error logs
- abettertomorrow0
What server are you using Jaline - Apache?
- abettertomorrow0
Try looking in /var/log/apache2/error.log (on Ubuntu or Debian)
- Jaline0
OK, I think I found some kind of error log. Nothing happens if I remove the plugin that has repeatedly caused errors over the past few weeks. I think that may have been a previous error anyway (all these errors are in one file with no date). It had to do with the session not starting.
Anyway, I think I should start with the database issue. That could be the problem right there.
- the not being able to login bit. Perhaps the password somehow changed and the database is not being accessedJaline