Forms & Payment
- Started
- Last post
- 8 Responses
- fodcj
Hi,
I am creating a site at present that requires the user to fill out quite an extensive form to order the service offered. In your experience as a designer/developer and user do you feel it is better to have payment at the end ofthe form or before they begin. Basically which do you feel is better and more likely to get results?
On a second point, which do you feel is the best shopping cart to use with wordpress and paypal to take said payment and not have to direct the user away from the site?
Any help/advice much appreciated.
- MrDinky0
Payment at the end. People freak out when they have to put in any payment info in the beginning.
Also, keep it to one page, the whole form. Steps only hamper the process.
- fodcj0
Interesting, I thought steps would make it simpler and look a little less daunting.
- fodcj0
* bump
- fodcj0
Any other views on this?
- studderine0
check out this article, http://www.lukew.com/ff/entry.as….
a review of the apple checkout process, but pay attention to the progress indicator section. other great web form articles on the site.
- whew!
- fodcj0
I was thinking of having a features table where you pick your package and then pay. After that you fill out the form. This way the user is then committed after making payment and not likely to get bored and loose interest half way through.
- mydo0
You could have a simplified form before payment, more complex after.
Your're right, at the end of the day, sale is first.one thing to make sure is that data isn't lost on timeout or refresh.
a long form might be filled out over hours, but then if it fails on submit...aghhh, nothing more anoying.- I agree with making sure people don't loose data. That is fuc***g anoyingfodcj
- pillhead0
Payment at end.