I screwed up - help
I screwed up - help
Out of context: Reply #27
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Honesty goes a long way. Personally, I'd prefer to work with someone that screwed up than someone that is obviously passing the buck or blatantly lying.
I can't tell you how many pathetic excuses I've heard (granted, just to lack of performance, not costing printing).
Gotta look at those proofs/test prints. I just saved something that - logo printed green (no one was ever able to figure out why), should have been white. Big project, big client.
Things will always go wrong, just depends on how you deal with it that separates the punks from the pros.
Good luck.