(mt)
Out of context: Reply #13
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- meffid0
The issue with the most recent WordPress compromises isn't an issue resulting from a security flaw within our systems. We have done extremely intensive scans/tests on our infrastructure to see if we were vulnerable to these attacks and to see if they were caused by any possible vulnerabilities that may have existed. Our testings did not prove that we have any vulnerabilities on our system that would result in attacks like these. This was not caused as a result from a security flaw on our end and we can't take responsibilities for these attacks.
I'm sorry that this happened to your site and there is more documentation on this issue located here: http://wiki.mediatemple.net/w/%2…
http://weblog.mediatemple.net/we…
http://wiki.mediatemple.net/w/Fi…
As of right now we can't provide compensation for something we can't be held responsible for. This was just an unfortunate event that affected more than just (mt) Media Temples hosting platforms.
If you have any more questions regarding your (mt) Media Temple services please feel free to contact us again by responding to this message or calling in. Thank you for contacting (mt) Media Temple.