Bad eBay experience?
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- maikel0
I bought fairly expensive items without a problem, also good for cheap ones. I reckon that you outta be careful about who you make deals with and that's it.
The closest I was to a bad experience was the purchase of a Canon Mark II which arrived with a loose part. I was offered a new one instead or a full refund, but I lost some money shipping the faulty one back to the seller. However, all in all worked out about 15% cheaper than buying it at cheapest high street retailer.
I could find a single non-counterfeit senheisser earphone, but I always got refund.
I also sold many things... from a telly to a sofa! much better than gumtree, where you almost always get a shady chap bargaining you about the agreed price.- How would you suggest people be careful? Only buy from small sellers? Big sellers?kalkal
- I mean, looking at feedback is obvious, but that never helped me...kalkal
- But oh yeah, ebay is great for selling stuff!kalkal
- best sellers need positive feedback to keep their rating. quite unlikely they will fuck you up...maikel
- ...mind you, here in britain it works a lot better than in the states...maikel
- lnu0
I've bought a lot of stuff, a couple of cameras from Hong Kong, american guitar parts, books, sneakers, cheap watches.
I've only had one problem with a guy not sending me a pair of sneakers - I just opened a cese with ebay and I got my money back from paypal in a couple of days.
- ********0
Buying is not a problem, it's when you want to sell an item it go's tits up. Ebay makes you send your item out before you get the money is ridiculous idea, then on top of all that PayPal steps in and decides to withhold your payment for a month if it over a surtain amount because you have not used the account for a year, but it's been open for 7 fucking years you morons.
- Did they start doing this recently? I haven't sold anything in probably 4 months or so but that wasn't tthe case then? Did it change?theredmasque
- did policy change? that's really screwed up. I would never sent something out w/o $ firsttheredmasque
- That what happened to me, if you have not used your account within a 6 month period, and you sale an item worth over £100 PayPal will hold the funds until you get positive feedback, or the buy has confirmed he has received the product.********
- PIZZA0
We should just block Nigeria from using the real internet, give them their own and they can just spend all day trying to scam each other and leave us alone.
- Hombre_Lobo_20
As far as i know if you buy through paypal you are very safe.
Also its worth noting if an item is for sale and has a 'No returns accepted' policy, you can buy it through paypal and if there are any problems, even if it is only a tiny bit different from the description, you can indeed return it.
Paypals policies for returning goods trump ebays policies. It doesnt matter if the buyer has sold it with a no returns accepted policy.
At least thats the info i found for the UK. Its a good thing.
- iheartfun0
I had a pretty bad one. Bought a Sony SDHC memory card for my camera. When it got to me they thing didnt work. Did some research on the error message that it was giving me and found out only by going through Sony that it was a fake.
I had a hard time trying to get through ebay's stupid guarantee program or finding a way to contact them since all it wanted you to do was file a claim with the person. I had already had some choice words with them. So when Sony got involved they got scared and refunded all my money back. Plus shipping.
- scribbler0
I've always had a pretty good experience with eBay. The whole Nigerian thing is something you have to watch out for - lots of people say that they won't accept bids from anyone in Nigeria especially for high value items like iPhones etc.
I had one bad experience when selling my old 3G iPhone. Basically the guy that bought it said it didn't work - it works fine, he just didn't activate it in iTunes.... anyway - he opened a case against me and it turned into a complete nightmare trying to sort it all out.
In short, eBay is great if everything goes as it should do. As soon as something happens that's not meant to - it's a bluddy nightmare.
- comicsans0
^ In the UK, for UK sellers, threaten to get trading standards involved, also hint you'll contact the inland revenue. For fakes either threaten to contact the manufacturer or actually do so (along with trading standards). I have had trading standards even interested in UK based email scams.
- OSFA0
YES! It sucks if you are a seller. Nobody controls it and their 'laws' are retarded. I posted a phone for sale and didn’t want to sell it for more than they were being sold, I actually listed lower. Within minutes of my post, some retard that created his username that same day at the same time bought it. A few days after, he sent me an email saying, "sorry. First time using ebay and this was a mistake. Please cancel order." Now, in order to cancel it, I have to notify ebay, show proof this idiot made a “mistake” and let them contact him to see if it is ok to reimburse me my listing fees, etc and to see if I could re-post my item. (if he said no, I would’ve had to pay those fees) By the time this issue was sorted out, the guy made sure my phone was off the market and he sold his (I had an idea of who this was).... 2 days later I sold the phone for $50 more on Craigslist.
- ********0
ebay / paypal together is a disaster. I recently tried to buy a softbox:
The seller was unresponsive after 3 days (and I had paid instantly). So I decide to contact him. Well, ebay somehow allowed him to block any contact with him and instead replaced it with an FAQ. When I would try to select the "contact anyway" option, it would hit me with an unclear dead-end screen blocking contact. (getting annoyed)
I call ebay, wait on hold for 30 minutes, and they give me the seller's email address. Ok, fine. I email the seller to ask what is up and he says he delayed shipping because paypal had a fraud warning on my paypal account. I tell him to ship it as he has received his money already. I login into paypal and there is indeed a notice about my account be restricted (even though it did actually pay the seller). To undo this restriction I would need to fill out a form, wait 3 days for some code to post on my credit card, and then put that code in. (getting angry)
- ********0
(cont.)
I call paypal and sit on hold for 20 minutes. They tell me someone in Cali unsuccessfully tried to login to my account, and therefore they restricted it. That's what passwords are for (!!!!). Anyway, I go through the security probing and demand they fix it. They do.The seller ships the items. I'm relieved. Stupid me.
- ********0
(cont.)
In route the seller recalls the package and then refunds my payment minus shipping and recall.
- ********0
(cont.)
I email him and he says I filed a buyer protection claim against him. I did not. He freaks out assuming I'm trying to jack him and recalls the packaged.Long story short, ebay blew it again. I called and eventually got it straightened out (at least getting my 21$ back), but I never got the item and the whole thing wasted a ton of my time. My time was worth much more than the 120$ i would have saved buying from ebay.
- ********0
"Error: Response: Your request has been denied due to the nature of its content."
Because I used the word "half way."
Except as one word.... try it. Gets blocked. Strange, eh?
- Yolo0
bought a 23in apple cinema display *perfect* condition and had pink edges on all sides and useless.. the seller took it back though.
So i got a new dell u2711 and i can't recommend it enough.
- theredmasque0
I used to sell some art prints on there but haven't bothered with that in a while as I like Etsy better (pay less fees, seems less annoying overall). I still do use it to buy some art supplies (like mattes etc) and have not had a problem but I am using a art supplier that I have worked with before and has always been honest/legit. Iv'e also bought through Craigslist too (easels, drafting table etc) for bigger items that would have been too heavy/expensive to ship if I bought through Ebay.
- bigtrick0
Selling on ebay is total shit. Since they removed the ability for buyers to leave negative feedback to sellers, I've gotten fucked twice - one time a buyer had buyer's remorse, and when I told him he was obligated to pay, he paid for the item, made sure he received it from me, then left negative feedback.
Second time buyer had buyer's remorse, tried to make me retract auction (and thereby eat the listing costs myself). I used conflict resolution and managed to get out of it, thankfully. But, his ebay record is 100% still because I can't leave neg. feedback as a seller.
Oh, and good luck trying to get buyers to leave you positive feedback. The only time I've gotten feedback as a seller is when they leave negative or neutral. The half a dozen things that I sold smoothly? No record of it on my feedback page because the buyers didn't want to leave any.
Monopolies are a bitch.
- ********0
i bought fake poo, and they sent me real poo. i was pissed!
- kgvs720
Bought a power board for my 3 year old LCD screen. $38.50 with free shipping; from Hong Kong. Took a little over two weeks to receive it. LCD is back in order.
- kgvs720
Bought a power board for my 3 year old LCD screen. $38.50 with free shipping; from Hong Kong. Took a little over two weeks to receive it. LCD is back in order.