Client wants layout files
Out of context: Reply #7
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- monospaced0
I struggle with this way too often. I despise handing over working files, because I know they really don't "need" them unless they want to do the work themselves, or move on to another designer. One client told me it's just for archival purposes, and argued when I said I was already holding them and backing them up for that reason.
Too often I've had the conversation where I try to explain why I want to charge for working files, and it almost never goes over well. Last client I worked with would have dropped us if we didn't hand them over at no cost. There's still a little friction.
I am working on revising the contracts to be clear about what final files are delivered. I even write in emails that they will agree to receiving print-ready files for their project.
For some reason, it just feels wrong to hand them over, even though I do it.
- same.Gnash
- You should probably revise your contract and educating your clients —the more designers/agencies make this the norm, the better.AVAVA
- *educate. Also, if your client doesn't value you, you're better off with a new client that does.AVAVA
- My client doesn't fully value us, but I like the $ and that the work keeps coming. Keeping an eye out for a replacement.monospaced