paying for your mistakes
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- tesmith0
As a printer it always seems that both the designer and the client who are responsible expect me to cover the costs. Not that there is any justification for their stance
- t_rock0
If you are absolutely sure she signed off, then go 50/50... otherwise suck it up and pay for the reprint. If you piss off the client they'll talk smack about you to everyone they can. It's all about the service these days.
- capn_ron0
I just did it. Same thing, a friend needed a letterhead/envelope package. The address numbers were wrong from the very beginning. I chose to pay for the mistake since it will end up costing me about $200 after they pay for the original invoice.
I could have asked the for 50%, but the money I will pay out will come back to me for taking care of this for sure. Doing work for friends has always caused me the most trouble. But they are friends and we do stupid stuff for them and with them. So be it.
At least you learned from it.
- iCanHasQBN0
i say 50/50. whats the point of a sign-off if she's not going to take any effort in looking over the information? the signature means something.
i hate this about the print field. you make one tiny mistake and it costs many thousands of dollars, and sometimes legal & relationship troubles. if you make a mistake on a website, it's a 1-minute fix and costs zero money. should've been a web designer.
- utopian0
Your presence on this page means you're about to find out.
- inkpink0
"can't find the email" says to me unorganized designer at fault.
- dMullins0
I'm confused now...
If she says no and you take down her website you risk being sued for destruction of property. I'm not sure I understand how a business card and a website are related. Either way, the client owns the website, and you could get in serious trouble if she figures out how to report this.
- hans_glib0
pay for the reprint and use the £200 left in the budget to buy yourself some sign-off forms for next time.
- fyoucher10
Technically, it's your mistake, you should pay for it. If this was a high paying client, like say...AT&T or some shit like that, you should just eat it. It's your mistake, she doesn't have to notice it (especially if she supplied the correct number).
However, it's your GF's friend and you're not charging her much. Say, 'I fucked up. Sorry. Do you want to split the cost of the reprint? If not, do you have any sisters? Do you do happy endings?". Then go from there.
- pizzafire0
the printers must LOVE it when this happens. paid twice for the same job.
- blogger0
I remember when we made a mistake on a Johnnie Walker package several years ago. Was a costly mistake at 20k, but the client still paid for all of it.
- kgvs720
So what happened?
- DaveO0
@ monospaced – i wouldn't do that. was just ranting.
- monospaced0
Yikes, you're really ready to tell her to fuck off and take down her site if she doesn't pay half? That's some cold-hearted shit.
- immature and unprofessionald_rek
- +1mcmillions
- (re: immature)mcmillions
- d_rek0
This may help... i've been doing it with freelance clients and finding it quite helpful for myself and clients.
When you're quoting a printed job you should automatically build the price of proofing into any quote your doing. Discuss this with your printer and make sure they know that any time you do a job with them to automatically build into the quote the cost of proofing. A lot of printers wont do this because they look at it as a line-item cost that a lot of people don't really want to pay for. Some clients also don't really give a shit how their work comes off of the press so it doesn't matter to them one way or the other. It's another thing they have to pay for and they don't want to do it.
If this cost is simply built into the quote then it no longer becomes a line item that someone can dispute. Not only that you will always get a nice proof to scrutinize with your client. It is also another level of quality control for you and even though the cost of a given job may go up you will find yourself working much more comfortably with your clients and printers because of the level of quality control you are exhibiting in your work.
Anyway, just a suggestion.
- Josev0
This is one reason why you shouldn't do work for cheap. You also should have asked the printer to give you some sort of proof. Ive noticed that my clients pay more attention to the printer's proof because there's a cost associated with any potential errors.
- maikel0
as d_rek said, if you convince your printer to re-print for a fraction, you can be the hero of the day. if you work often with the same guy it shouldn't be a problem...
you will get more business from the hair saloon.
your printer will get more work from you.
...and your girlfriend won't kick up a fuzz on you!still, ensure to point out that the reason for a sign off is to avoid re-printing...
- Aper0
How come you dont know your own girls number
- ukit0
Just tell her to change her number. It stays